A Letter to Our Homeowners About Vacasa Co-Founder Cliff Johnson’s Departure

Bob Milne Headshot

By Vacasa COO Bob Milne

I wanted to share with you that Cliff Johnson, Vacasa’s co-founder, has made the difficult decision to leave the company in pursuit of a new opportunity. He’ll be joining our partner Rented later this month.

As many of you who have met Cliff know, he’s incredibly passionate about our industry and we’re excited to continue to work with him closely in his next venture. While it can be hard to say goodbye to a friend, we remain committed to the same standards, values, and service levels upon which Eric and Cliff founded the company.

Over my 30-year career in the vacation rental industry, I’ve seen a lot of change. In fact, the reason I joined Eric and the team here at Vacasa is because I knew their model could drive the industry in an exciting new direction. Our team continues to develop industry-leading technology to streamline operations and help maximize revenue for our homeowners. We pay housekeepers top rates, sponsor local community events all over the world, and we’re proud of our year-over-year service rating improvements.

I’m thankful to Cliff not only for everything he’s contributed to Vacasa over the past eight years, but also for setting me up for success. We have an incredibly strong leadership team in place across all of our regions, and we continue to welcome new destination communities into our family.

I look forward to our continued partnership with you. If you have any questions or concerns about Cliff’s departure, please don’t hesitate to reach out to me directly.

You can read Cliff’s personal letter to the Vacasa team here.

Warmly,

Bob Milne
Chief Operating Officer